It is not possible for me to install any other type of antivirus if i do not remove the Symantec Endpoint Protection client first.
The Norton Removal Tool only works on home products but not for enterprise products. I asked my friend and he don’t know the password. The progress bar ran for a while and a dialog box pop out saying “ Please enter the uninstall password“. Found Symantec Endpoint Protection and I clicked on the Remove button. I went to Control Panel and ran the Programs and Features shortcut icon. I may as well uninstall the Symantec Endpoint Protection since it couldn’t update the virus definition to detect the latest virus and replace it with a free antivirus such as Avira, Avast, AVG or Microsoft Security Essentials. It is possible that the Symantec Endpoint Protection is installed as an unmanaged client but the virus definition hasn’t been updated for a very long time and I couldn’t manually update the signature from the LiveUpdate program. I checked his computer and there is an enterprise version of antivirus called Symantec Endpoint Protection (SEP) installed but there were no Symantec Endpoint Protection Manager which acts as a server to manage the SEP clients on the network. Similar to the earlier product ‘nonav’, running Symantec’s Cleanwipe is simple, just follow along with the prompts as they appear, then allow the machine to reboot when finished.An old friend contacted me today and asked me to help him to remove a virus infection on his desktop. If you have a valid support contract, call in and the technician will provide a link to download the latest version.
CleanWipe can be acquired from Symantec Tech Support. Use Cleanwipe with caution however, as it can step on other products that may depend on Symantec component applications- an example would be BackupExec or Live Update. The password for this self-extracting executable usually is “symantec” (no quotes, all lower case).If nothing else is working when trying to remove a stuck install of a Symantec Antivirus product, CleanWipe can usually get the job done.ĬleanWipe will remove all remnants of the following products from a computer:
The tool comes as a executable file that unzips its contents into a folder and then runs. Symantec’s CleanWipe is a tool that is used to prepare or clean a Windows computer before you install Symantec Endpoint Protection, or to completely remove any instance of Syamantec Antivirus.
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